Privacy Policy
At Pal’s Car Care, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Collection of Personal Information
We may collect personal information such as your name, phone number, email address, postal address, and vehicle details when you:
- Book or enquire about vehicle services
- Subscribe to our updates or offers
- Purchase auto parts or accessories
- Contact us via phone, email, or website
- Leave feedback or request a quote
2. Use of Information
We collect and use your information to:
- Confirm and manage service bookings
- Provide tailored customer support
- Process orders or payments (where applicable)
- Improve our website and services
- Comply with legal or regulatory obligations
3. Disclosure of Information
We do not sell or rent your personal data. We may disclose your personal information to:
- Staff or contractors to complete your requested service
- Third-party service providers (e.g. payment gateways, diagnostic tool providers)
- Authorities if required by law
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. Our systems are updated regularly and access is limited to trained personnel.
5. Access and Correction
You have the right to request access to the personal information we hold about you. If any of your information is inaccurate, you may request that it be corrected. To make a request, please contact us using the details below.
6. Cookies and Analytics
Our website may use cookies and third-party tools (such as Google Analytics) to track visitor behavior and improve user experience. This data is aggregated and does not identify individual users.
7. Direct Marketing
If you provide your contact details, we may use them to send promotions or service reminders. You can unsubscribe at any time via the link in the message or by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies before submitting personal data.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services indicates your acceptance of any changes.
10. Contact Us
If you have questions, concerns, or would like to access or update your information, please contact us:
Pal’s Car Care
10/666 Gympie Road, Lawnton QLD 4501
Email: palscarcares@gmail.com, palscarcare@yahoo.au
Phone: +450 014 120